Team Development NAB Approved | 6 Ethics hrs
Effective teamwork is essential to success in the modern workplace. A team whose members work well together can outperform even the most talented collection of individuals working in isolation. In a very real sense, the ‘team’ is greater than the sum of its parts. Leadership is the single most important ingredient in achieving consistent peak performance in teams. With good leadership, 'ordinary' people can achieve 'extraordinary' results. Ethical considerations arise from everyday concerns in the workplace. You don't usually have a large amount of time to consider and evaluate them.
Module TI will review how to establish direction and goals for teams using a team charter; define roles and rules to clarify the responsibilities of team members; establish accountability to provide both positive and negative consequences for the behaviors of team members; identify positive team behavior to encourage cooperation and collaboration; and make teamwork part of the corporate culture.
Module TII will review how to demonstrate team-leadership skills as a team lead; explain the importance of developing communication skills; discuss the importance of conflict-management; establish a good decision making and problem solving process; and design a comprehensive reward system for individual and team-based rewards.
Module TIII will review the need for practical Business Ethics; list some common ethical dilemmas that arise in the workplace; examine and evaluate an ethical dilemma; learn the definition of the Golden Rule and how to apply to specific ethical questions; learn the definition of the Public Disclosure Test and how to apply to specific ethical questions; and learn the definition of the Universalization Test and how to apply to specific ethical questions.